Privacy Policy

Who we are

This website, vallissolis.com, is operated by Vallis Solis Consulting LLC (“we”, “us”). Questions about this policy can be sent to info@vallissolis.com.

Information we collect

• Information you give us, such as your name, company, email, phone number, website, and message when you use our forms, request a scorecard, book a call, or email us.
• Call information: when you call our phone lines, including our AI receptionist demo line, we collect your phone number, call time and duration, and the recording and transcript of the call (see below).
• Chat information: when you use an AI chat assistant on our website, we collect the messages you send and any contact details you share.
• Information collected automatically, such as IP address, browser type, pages visited, and referring site, through server logs, cookies, or analytics tools.

AI call answering, recording, and transcription

Calls to our phone lines may be answered by an AI assistant. The assistant identifies itself as an AI at the start of the call. Calls may be recorded and transcribed to provide the service, for quality review, and to improve our scripts. By continuing the call, you consent to this.

Recordings and transcripts are processed by our voice-AI, telephony, and CRM service providers and kept only as long as needed for the purposes described in this policy (see “Data retention” below).

Lead-Leak Scorecard test calls

When you request a scorecard, you authorize us to place one test call to the business phone number you provide and to review publicly available information about your business.

Text messages (SMS)

If you opt in, we may send text messages related to your inquiry, scorecard, appointments, or services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time and HELP for help. Consent to receive texts is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent will not be shared with any third parties, except service providers that deliver the messages on our behalf.

Client systems (contractors we serve)

When we run AI receptionist, texting, and CRM systems for our clients, we process their customers’ information on our clients’ behalf and under our client agreements. Questions about those calls or texts should go to the business you contacted.

How we use information

• To respond to inquiries, deliver scorecards, and provide services
• To schedule and manage appointments
• To operate, secure, and improve our website, phone lines, and AI assistants
• To send communications you have asked for
• To comply with legal obligations

Sharing

We do not sell your personal information. We share information only with service providers that help us run the business (for example hosting, email, forms, scheduling, CRM, telephony, SMS, voice-AI, and analytics providers) or when required by law.

Cookies and analytics

We may use cookies and similar technologies for site functionality and analytics. You can control cookies through your browser settings.

Data retention

We keep personal information only as long as needed for the purposes above or as required by law.

Your choices and rights

You may request access to, correction of, or deletion of your personal information by emailing info@vallissolis.com. Depending on where you live, you may have additional rights.

Children

Our website and services are not directed to children under 13, and we do not knowingly collect their personal information.

Security

We use reasonable measures to protect information, but no method of transmission or storage is completely secure.

Changes

We may update this policy from time to time. The effective date at the top of this page shows when it last changed.